Conducting Effective Workplace Investigations

When presented with a complaint or potential violation of company policy or the law, do you know how to respond? An effective investigation is a critical first step in handling the situation. In this highly interactive Rise & Learn session, we will focus on developing practical skills necessary to conduct effective workplace investigations, including the following:

• Legal obligations;
• Knowing what and when to investigate (and when not to investigate);
• Creating effective documentation;
• Understanding confidentiality considerations;
• Planning and preparing for effective opening and closing statements, outlines, interview questions, and reports; and
• Determining credibility.